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Total Clients - 13000
ISS are a straightforward umbrella company, with few frills - which isn't a problem. They don't go into full details of an umbrella company structure during their registration call and again some people may prefer that. They will explain their services in clear simple terms and have a good grasp of current complex legislation that affects you as a contractor.
They don't ask for receipts on all expenses and will claim subsistence expenditure on your behalf - just make sure you're claiming for actual expenditure as you're not meant to profit on this element. Their fees are 4% of invoice value though the net return you get remains competitive to other umbrella companies. Check the inclusive insurance levels are adequate for your contract, which if they are, means the ISS solution is a good option for contractors.
Their website is quite basic and does not go into any detail. As a customer, you can access your personal records from their web-portal, at your convenience, as well as using it to submit your time-sheet details each month.
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"Intelligent Salary Services (ISS) is a leading, credible, compliant and professional organisation that specialises in providing a well recognised umbrella company structure. ISS enables candidates to legitimately reduce their taxable income, whilst maintaining a full UK tax record. Over the last 12 months ISS has worked with over 13,000 contractors, and 400 UK recruitment businesses (including large Publicly Listed Companies). The ISS solution is underpinned by comprehensive support arrangements and customer relationship management, which ensures that the service adapts to the ever-changing needs of contractors and agencies alike."
A premium contractor solution with high service levels and a great return.
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